Impact Technical Publications

Download our brochure.
It's a 425K PDF file.

Our White Paper Writing Guide explains how to write a white paper!

Our Business Case Primer explains how to prepare a business case!

Usability Testing on a Shoestring Budget! Download our four-page article.

We are experts at communicating the knowledge required to develop, market, install, and support technical products and services.

Our business cases, white papers, and technical overviews have helped secure 40 million dollars for high-tech start-up companies and advanced technology projects at Fortune 500 companies.

Our user guides, installation guides, quick start guides, quick reference guides, and help systems have increased customer satisfaction with our clients' products and services while dramatically reducing installation, training, and support costs.

We developed the U.S. telecommunication industry's first digital subscriber line (DSL) customer self-installation guides. The guides decreased technician installations at customer sites from 90 to 10 percent and saved our client $100 per customer self-installation.

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Here's the site index: A-O and P-Z.

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