• Gets your customers up and running quickly
  
  
• Dramatically reduces your installation support costs
  
  
• Gives your customers a positive installation experience

We can deliver a comprehensive user installation package: an installation guide, a quick start guide, and a help system that give users at different skill levels the help they need in the format they like best.

We conduct effective and economical usability testing to make sure your installation guide enables users to install your product or service.

Major Cost Savings!

Our installation guides for a high-speed digital subscriber line (DSL) Internet service increased customer self-installations from 10 to 90 percent.

As a result, our client achieved the first successful DSL self-installation program in the U.S. and saved the cost of expensive on-site installations by highly trained technicians.

To learn more about our installation guide development service, give us a call at 303.431.8259 or send us an e-mail message.

We love learning about new technologies, products, and services, and our bids are free.