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In Phase 4, we select and structure the content to achieve the publication's goals with its audience. We use two basic tools:
The outline shapes the analysis into major groups of information that provide a sound structure supporting individual concepts, tasks, and examples. The prototype is key to developing a technical publication. It shows how users will get at the information. We want to make sure that the organization makes sense from a user's point of view. This phase (like all the others!) is critical. If the writer does not organize the content into an effective structure, the publication will be weak and ineffective no matter how cleverly the writer writes the actual text. Go to Phase 5: Design the Look & Feel. Return to Our Method page. |