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In Phase 2, we create a Project Plan. The plan specifies:
User guides, help systems, and other technical publications may be part of a product release process that includes training and technical support. Delivery media include print documents, electronic documents downloaded from the Web or distributed on compact discs, help systems integrated with or separate from the applications they explain, and HTML pages on a Web site. The project team usually includes a project manager, subject matter experts, a technical writer, a graphic designer, and an illustrator. Multimedia projects require team members with multimedia skills. The choice of tools can have a major impact on both productivity and quality. Go to Phase 3: Acquire Information. Return to Our Method page. |