| Learning New Products
Because we work with many clients and many different types of high-tech products, we are experts at acquiring, assimilating, and communicating knowledge quickly.
If we don't know a product, we learn it using advanced interviewing, research, hands-on analysis, and other information acquisition techniques as we do the planning and design work.
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We have captured and communicated the knowledge required to use many high-tech hardware, software, and telecommunications products and other types of equipment.
Hardware products and equipment include:
- DSL modems
- Routers
- Network interface cards
- Portable thermal printers
- Pinfeed laser printers
- Gas well controllers
- Scientific instruments
- Telephony equipment
Software products include systems that:
- Analyze and report financial information
- Automate the operation of plastics injection presses
- Create custom 3-D modeling and CAD applications
- Create custom product configuration and sales applications
- Simulate particle accelerators
- Simulate plasma physics
- Monitor business activity and display business process and system resource data as images
- Design data in DB2 and Oracle development environments
- Support advertising sales, program scheduling, and accounting at television and radio stations
- Configure customer-support call-center telecommunications capabilities
- Process resumes
- Provide administrative support for legal departments
- Report employees' time
- Take sales orders with pen-based laptop computers
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